Re-Tech Testimonials

Re-Tech Phones + Repairs keeps mobile users connected by providing them with quality repair services, the largest selection of certified pre-owned devices on the market, and a wide variety of phone and tablet accessories. Re-Tech also offers the option to trade-in your device at any of our locations toward an upgrade, or receive cash or store credit. One of our friendly Re-Tech team members will assist you with any questions you have and ensure that your experience is quick, effective, and affordable. In short, Re-Tech is the one-stop-shop for all of your mobile device needs. Visit one of our convenient locations and let Re-Tech keep you connected!

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Rated 9.5 out of 10 based on over 100 customer reviews!

No bait and switch here!

by

After checking Motorola's price the fix the phone and determining it would cost more for them to fix it than I spent on the phone in the first place, I sent Re-Tech an email inquiry on the cost of fixing the phone. Their price was much lower, but I was skeptical that it was just to get me in the store and then they would hit me with a higher price. NOT At ALL! We took the phone to the store and they fixed the phone and charged the same price quoted in the email. It took a couple hours, but all the customer reps were super courteous and the place was clean and nice. Overall, I am very satisfied with my experience with Re-Tech!

5 / 5

Excellent service, these guys are amazing and definitely know what they're doing!!

by

I took my phone in to retech with the hopes that they would be able to fix it. Verizon sucks and said that there was nothing they can do, all they wanted me to do was buy a new phone. The guys at retech are definitely amazing and I got a phone from them and they transferred all my information contacts and pictures over to the new phone! They are definitely miracle workers because I thought all those pictures we're lost, but they weren't. I highly recommend this company to everyone!!!

5 / 5

Great

by

Took my phone to get the battery replaced. They did a good job it was quick and it fixed the problem. When I got the phone back I wasn't getting any signal which was a new problem. I took it back they fixed it and made it better than it ever was and did it for free. They do good work and I would recommend it to anyone who needs work done to their phone. And I would defiantly go back if the future for another repair.

5 / 5

Lots of Fix-It shops in town. This one answers their phone. Easy decision.

by

Call 'em up and a person answers the phone. Holy moly- that right there sets them apart from every other business in town! PLUS, they quote you a time-frame, a price, and they get it done while you wait! VERY fair pricing. Surprisingly fair pricing, actually. A++ Only room for improvement would be earlier opening of the store (8am) to serve the morning drive-time crowd.

5 / 5

Impressions on Retect.

by

My experience was overall very satisfying, but on my return to the store to pick up my item no greeted me and it took a while for anyone to acknowledge my presences. On reflection, my primary contact most likey saw me come in and left to get my phone, but the others we talking among themselves. Other than that it was a great transaction.

4 / 5

Redone by Retech

by

I had my iPad screen repaired by a competitor but they did not fix the bent corner well. When one of my ferrets (yes ferrets) push it off the bed it was worse than before. Retech got it right. The seals are set well and you'd have to look hard to see the corner damage. Well done. Next, my iPhone battery.

5 / 5

Re tech is great!

by

Great customer service, great people to work with. I worked with Lewis on my laptop and he was very helpful. The entire staff I believe is very fair and friendly, you don't always find that in electronic repair places

5 / 5

Fast service & great staff

by

They had my non i-phone screen fixed in 3 hours. Super nice & cheaper then I was estimated at other places. I interacted with multiple employers all helpful.

5 / 5

Shattered screen

by

Screen repaired in 2 hours with no need to backup everything & at half the price of competition. Yea! My wallet needed that reprieve.

5 / 5

Re-Tech Gainesvile, Fl

by

They were able to fix my galaxy s6 that had been submerged in water. Great customer service and reasonably priced.

5 / 5

Easy and speedy

by

Re-tech repaired may phone quickly and courteously. Their prices are on part with other repair shops in the area.

5 / 5

Quick and easy service!

by

The techs were friendly and efficient. 2nd time using this location, no need for me to go anywhere else!

5 / 5

Great Job

by

Carson knew his products and worked hard to get the right fit for the customer. Again GREAT JOB!!

5 / 5

Re-Tech is awesome!

by

They have great customer service and my phone was done after 45 minutes. I give them 5 stars.

5 / 5

Quick and easy!

by

I had a busted screen and it was so easy and fixed in under 2 hours!! Highly recommend!

5 / 5

Great service, fast, reasonably priced, very impressed.

by

I would definitely recommend them. Very professional, fast, and reasonable.

5 / 5

Excellent sales person

by

Our sales person was very professional and kind to us. 100% satisfied.

5 / 5

Quick and good service

by

I got my iPhone repaired fast and a good customer service

5 / 5

Always top notch service.

by

Professional and not just looking for the quick dollar.

5 / 5